MTM helps customers accomplish their goals!

For over 2 full decades, as a result of utilizing prime quality customer support & their own capacity to help create extensive supplier systems, MTM supports their customers to be able to accomplish their goals while reaching their own vision of local communities free of boundaries with non emergency medical transportation.

MTM has connected with their clientele to develop non emergency healthcare travel with regard to reaching medical-related care, offering independence, and also hooking up community resources.

Right from state-wide non-emergency health-related transport (NEMT) brokerage to arranging and sending for main transportation agencies, MTM is here now to give a wide array of NEMT Brokerage solutions to tackle the leading challenges within medical related transport & Public Travel Services. Their professional services strive to boost member health and wellness final results at the same time aligning along with client aims, minimizing system expenditures, and boosting fulfillment.

Using a wide variety of cordinated, medical transportation services, mobility management assures all aspects of passengers’ transportation expectations are actually met. They inform travellers about the transport solutions open to them, & enable them to opt for the appropriate mode of travel that most closely fits their requirements.

Leveraging their detailed understanding of the health related transport products and services business, MTM’s mobility management model offers an innovative approach to synchronized neighborhood transport.

Your well-being & basic safety are a prime issue for MTM. As a result of the present Coronavirus outbreak, MTM will be sticking to any guidance supplied by the Centers for Disease Control.

While demand will continue to improve, mobility management provides a focused opportinity for unite, take care of, & synchronize transportation solutions. MTM collaborates along with their clientele to offer a variety of travel solutions & options similar to:

Pursuing opportunities for grant funding
Educating passengers on & assigning them to the most cost-effective, appropriate mode of transport

Diverse travel options and modes
Eligibility assessments
Travel training
Helping plan for future system growth
Modular, scalable solutions, up to full turnkey partnerships

Performing education & outreach to explain the travel system to stakeholders
Developing strategies for meeting the needs of passenger populations
Pursuing grant opportunities to maximize potential for federal Mobility on Demand “Sandbox” programs

As transportation agencies outsource more services to achieve cost savings, a dedicated Quality Assurance (Quality Assurance) contractor is imperative to accurately track performance metrics, analyze data, & lead the agency & its contractors through continual quality improvement.

Serving as the ears and eyes of the agency a legitimate development of the agency’s own employees an independent Quality Assurance contractor contributes a further layer of impartiality to hold additional suppliers accountable & pro-actively tackle support & conformity challenges. With knowledge which mixes transportation and quality assurance, MTM recognizes the way in which different aspects of Quality Assurance affect any transit systems operation, & provides a specialist system in place to help encourage conformity and method enhancement.

Their specialist Quality and Compliance section monitors the distribution of greater than Twenty mil journeys each and every year by means of the sub contracted network of travel providers, with well over seven and a half million telephone calls handled by their own support service facilities per year. For each of the much more than One hundred legal agreements, MTM include intrinsic quality control measures set up and keep their selves responsible to overall performance specifications and Key Performance Indicators(KPIs).

MTM is known as a genuine leader on producing QA methods for the non emergency medical-related transportation business, & has efficiently put in place these types of techniques within their programs for over 2 whole decades. In each contract they run, MTM carries out Quality Assurance tasks leading them to be distinctively experienced in order to deliver impartial critiques, review system general trends, & record crystal-clear results & ideas.

By using a collection of practices, guidelines, types of procedures, & documentation produced throughout the last 2 whole decades & all set to be tailored to transportation specialists specialized needs, MTM is well geared up to be able to enhance implementation and also help to make speedy beneficial impacts on transportation agencies of any specific size.

Even more unique to the transportation sector, MTM works with transportation agencies in Maryland and Washington, D.C. to provide focused QA solutions. In each case, they cooperate along with the travel specialists to help put together complete solutions which deliver management for each of the Administration and Operations of the para transit solutions.